ICE! Special Events Box Office Supervisor Gaylord Hotels 15001442
Position Type:
Part-time
It's a powerful feeling, to belong. It's that moment you feel truly and completely yourself. It's working with a team you call family. At Gaylord Hotels we know that when you feel at home, you'll make our guests feel at home. And it's why so many of our STARS come for a job, but stay for a career. If this sounds like the place for you, join us.
Gaylord Texan Resort & Convention Center
located at
1501 Gaylord Trail, Grapevine, TX, and 76051
is currently hiring a
ICE! Special Events - Box Office Supervisor.
Responsibilities include:
Oversee the theatre box office daily operation. Supervise and assist associates in the operations of a third party ticketing agency (e.g., Ticketmaster). When needed, assist customers with technical or personal issues relating to ticketing and subscription. Implement theatre policy and offerings. Enter and retrieve information contained in databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Provide assistance to coworkers, ensuring they understand their tasks.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Acknowledge all customers according to company standards, anticipate and address customers service needs, assist individuals with disabilities, and thank customers with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
To submit your application for this job, please go to:
https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=15001442
To search all jobs or learn more about careers with Gaylord Hotels: www.marriott.com/careers
Gaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com.Estimated Salary: $20 to $28 per hour based on qualifications.
Part-time
It's a powerful feeling, to belong. It's that moment you feel truly and completely yourself. It's working with a team you call family. At Gaylord Hotels we know that when you feel at home, you'll make our guests feel at home. And it's why so many of our STARS come for a job, but stay for a career. If this sounds like the place for you, join us.
Gaylord Texan Resort & Convention Center
located at
1501 Gaylord Trail, Grapevine, TX, and 76051
is currently hiring a
ICE! Special Events - Box Office Supervisor.
Responsibilities include:
Oversee the theatre box office daily operation. Supervise and assist associates in the operations of a third party ticketing agency (e.g., Ticketmaster). When needed, assist customers with technical or personal issues relating to ticketing and subscription. Implement theatre policy and offerings. Enter and retrieve information contained in databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Provide assistance to coworkers, ensuring they understand their tasks.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Acknowledge all customers according to company standards, anticipate and address customers service needs, assist individuals with disabilities, and thank customers with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
To submit your application for this job, please go to:
https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=15001442
To search all jobs or learn more about careers with Gaylord Hotels: www.marriott.com/careers
Gaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com.Estimated Salary: $20 to $28 per hour based on qualifications.
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