Snow Ski & Snowboard Shop Service Technician
About the Position OVERVIEW Since 1980, Sun & Ski Sports has been inspiring adventure.
We are a specialty outdoor retailer inspiring you to let adventure into your life confidently through exceptional customer service, first-hand expertise, and competitively priced brands ready to perform for any journey - to be where you live and play.
Our trademark experience has placed us at the top of specialty outdoor retailers in America.
Sun & Ski Sports has grown to include over 30 stores in 12 states across the country, as well as online at sunandski.
com, yet still manages to provide that small store feel with big store competitive pricing.
We specialize in equipment, apparel, footwear, and accessories to enhance our customer's active lifestyles and year-round activities including ski, snowboard, bike, run, swim and more.
SUMMARY Our Sun & Ski store is seeking a driven Snow Ski Service Tech.
We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! This is an amazing opportunity for a dynamic individual.
RESPONSIBILITIES Greet and assist customers with enthusiasm and a genuine smile.
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Determine customers' equipment needs.
Perform quality tunes, mounting, adjustments and repairs to customers' equipment according to established guidelines.
Adhere to safety procedures regarding use of tools and equipment.
Complete accurate work order paperwork and prioritize work orders in an expedient manner.
Ensure pricing is accurate, including any current advertised items and specials.
Serve as knowledgeable resource to customers.
Be familiar with the merchandise carried in the store, including brands, key features and benefits, as well as, ability to make accurate suggestions to customers.
Remain current on ski industry products and trends to share knowledge with customers.
Attend product knowledge clinics/camps.
Notify Management of any suspicious people or situations.
Loss Prevention maintain accurate cash control and minimize inventory losses.
Note:
Additional responsibilities may be assigned as business needs dictate.
REQUIREMENTS Ski and/or snowboard tuning experience Preferred:
1-year service technician experience Preferred:
Retail and Customer Service experience Strong selling and customer service skills Exceptional interpersonal and communication skills Basic computer skills, with the ability to learn the register Compensation Pay based on interview process and experience Company Benefits Available to Full-Time Employees Only Paid Vacations & Holidays Group Medical, Dental & Vision Insurance Pet Insurance Life/Accidental Death Insurance Long Term Disability Flexible Employee Benefit Plan (Cafeteria Plan) 401(k) Plan Associate Discount Company/Vendor sponsored Product Knowledge/Training Adventure trips Benefits available to all employees.
Recommended Skills Apparel Business Requirements Communication Curiosity Customer Service Loss Prevention Estimated Salary: $20 to $28 per hour based on qualifications.
We are a specialty outdoor retailer inspiring you to let adventure into your life confidently through exceptional customer service, first-hand expertise, and competitively priced brands ready to perform for any journey - to be where you live and play.
Our trademark experience has placed us at the top of specialty outdoor retailers in America.
Sun & Ski Sports has grown to include over 30 stores in 12 states across the country, as well as online at sunandski.
com, yet still manages to provide that small store feel with big store competitive pricing.
We specialize in equipment, apparel, footwear, and accessories to enhance our customer's active lifestyles and year-round activities including ski, snowboard, bike, run, swim and more.
SUMMARY Our Sun & Ski store is seeking a driven Snow Ski Service Tech.
We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! This is an amazing opportunity for a dynamic individual.
RESPONSIBILITIES Greet and assist customers with enthusiasm and a genuine smile.
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Determine customers' equipment needs.
Perform quality tunes, mounting, adjustments and repairs to customers' equipment according to established guidelines.
Adhere to safety procedures regarding use of tools and equipment.
Complete accurate work order paperwork and prioritize work orders in an expedient manner.
Ensure pricing is accurate, including any current advertised items and specials.
Serve as knowledgeable resource to customers.
Be familiar with the merchandise carried in the store, including brands, key features and benefits, as well as, ability to make accurate suggestions to customers.
Remain current on ski industry products and trends to share knowledge with customers.
Attend product knowledge clinics/camps.
Notify Management of any suspicious people or situations.
Loss Prevention maintain accurate cash control and minimize inventory losses.
Note:
Additional responsibilities may be assigned as business needs dictate.
REQUIREMENTS Ski and/or snowboard tuning experience Preferred:
1-year service technician experience Preferred:
Retail and Customer Service experience Strong selling and customer service skills Exceptional interpersonal and communication skills Basic computer skills, with the ability to learn the register Compensation Pay based on interview process and experience Company Benefits Available to Full-Time Employees Only Paid Vacations & Holidays Group Medical, Dental & Vision Insurance Pet Insurance Life/Accidental Death Insurance Long Term Disability Flexible Employee Benefit Plan (Cafeteria Plan) 401(k) Plan Associate Discount Company/Vendor sponsored Product Knowledge/Training Adventure trips Benefits available to all employees.
Recommended Skills Apparel Business Requirements Communication Curiosity Customer Service Loss Prevention Estimated Salary: $20 to $28 per hour based on qualifications.
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