Customer Service Rep Community, Social Services & Nonprofit - Grapevine, TX at Geebo

Customer Service Rep

3.
0 Grapevine, TX Grapevine, TX Full-time Full-time $18 - $23 an hour $18 - $23 an hour 18 hours ago 18 hours ago 18 hours ago Job
Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction.
This is a full-time position with opportunities for growth and advancement.
Responsibilities:
- Provide outstanding customer service by addressing inquiries, resolving complaints, and assisting with product information - Upsell products and services to maximize sales opportunities - Communicate effectively with customers through various channels, including phone, email, and chat - Maintain accurate and detailed records of customer interactions and transactions - Assist with data entry tasks to update customer information in the system - Conduct outbound calls to follow up on customer inquiries or provide additional information - Demonstrate excellent phone etiquette and professional communication skills at all times - Collaborate with team members to ensure timely resolution of customer issues
Qualifications:
- Previous experience in customer service or related field is preferred - Strong interpersonal skills and ability to build rapport with customers - proficiency in English and is a plus - Excellent verbal and written communication skills - Ability to multitask and prioritize tasks effectively - Proficient in data entry and computer skills - Positive attitude, patience, and problem-solving abilities We offer competitive pay, comprehensive benefits package, and opportunities for career growth.
If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we would love to hear from you.
Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.
Job Type:
Full-time Pay:
$18.
00 - $23.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Experience level:
3 years Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Grapevine, TX 76051:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.