Hotel Front Desk Agent AM/PM Homewood Suites Grapevine
Homewood Suites by Hilton - Grapevine, TX Homewood Suites by Hilton - Grapevine, TX Grapevine, TX Grapevine, TX Full-time Full-time $16.
77 - $20.
19 an hour $16.
77 - $20.
19 an hour 3 days ago 3 days ago 3 days ago Overview:
We are seeking a friendly and professional Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process.
If you have excellent communication skills, a positive attitude, and a passion for hospitality, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor - Check guests in and out of the hotel efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, services, and local attractions - Assist guests with special requests or accommodations - Handle guest complaints or concerns in a professional manner - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required
Experience:
- Previous experience in guest relations or customer service preferred - Familiarity with phone systems and hotel management software is a plus - Excellent phone etiquette and communication skills - Bilingual or multilingual abilities are highly desirable - Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy - Ability to work flexible hours, including nights, weekends, and holidays At our hotel, we value our employees and offer competitive benefits packages.
Join our team today and enjoy the following perks:
- Competitive pay rates - Opportunities for career advancement within the hospitality industry - Ongoing training and development programs - Employee discounts on hotel stays If you are passionate about providing exceptional customer service and creating memorable experiences for our guests, we invite you to apply for the position of Front Desk Agent.
Job Type:
Full-time Pay:
$16.
77 - $20.
19 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Morning shift Work setting:
In-person Ability to Relocate:
Grapevine, TX 76051:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
77 - $20.
19 an hour $16.
77 - $20.
19 an hour 3 days ago 3 days ago 3 days ago Overview:
We are seeking a friendly and professional Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process.
If you have excellent communication skills, a positive attitude, and a passion for hospitality, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor - Check guests in and out of the hotel efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, services, and local attractions - Assist guests with special requests or accommodations - Handle guest complaints or concerns in a professional manner - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required
Experience:
- Previous experience in guest relations or customer service preferred - Familiarity with phone systems and hotel management software is a plus - Excellent phone etiquette and communication skills - Bilingual or multilingual abilities are highly desirable - Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy - Ability to work flexible hours, including nights, weekends, and holidays At our hotel, we value our employees and offer competitive benefits packages.
Join our team today and enjoy the following perks:
- Competitive pay rates - Opportunities for career advancement within the hospitality industry - Ongoing training and development programs - Employee discounts on hotel stays If you are passionate about providing exceptional customer service and creating memorable experiences for our guests, we invite you to apply for the position of Front Desk Agent.
Job Type:
Full-time Pay:
$16.
77 - $20.
19 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Morning shift Work setting:
In-person Ability to Relocate:
Grapevine, TX 76051:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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